Refund policy
Return & Refund Policy
Overview Because every item is custom-made to order, we do not accept returns or exchanges for sizing issues or buyer's remorse. Please double-check the size charts provided on each product page before ordering to ensure the perfect fit.
Damaged or Defective Items We stand behind the quality of our gear. If your product arrives damaged, printed incorrectly, or defective, we will happily offer a free replacement or a full refund.
How to Report an Issue If you receive a damaged item, please email us at [INSERT YOUR EMAIL HERE] within 14 days of delivery. To speed up the process, please include:
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Your Order Number.
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A clear photo of the damage/defect.
We will review your claim and ship a replacement immediately if the error is on our end.
Lost Packages If your tracking number says "Delivered" but you can't find your package, please check with your neighbors or local post office first. Claims for packages lost in transit must be submitted to us within 14 days of the estimated delivery date.